Teamwork

Surrounded by Idiots!: How to deal with badly behaved people at work

We've all worked with a Kevin. Maybe you’ve even been a Kevin. Kevin, who features in the book Badly Behaved People by Zena Everett, was the head of a computer services sales team, managing 15 people in an open office environment. He was a good manager - except for one blind spot: Kevin had a habit of losing his cool, often unleashing angry outbursts directed at his computer, phone, or even frustrated customers.

Asking for Support

‘Networking Advice Needed’

I was walking through the City of London on my way to a lunch meeting last week when I saw a young woman standing opposite The Bank of England holding up a homemade sign. Something about the sign caught my attention....

Mentoring

When the mentor feels like an imposter

Two-thirds of people have imposter syndrome, according to a 2011 article published in the International Journal Of Behavioral Science. These are people who often feel like a fraud or believe their achievements were a fluke....

Mentoring

How Small Talk Unlocks Big Potential in Mentoring

When somebody asks you to mentor them at work, it can be very tempting to get straight to the point. After all, you’re busy, you’re giving up valuable hours for no tangible reward, and there’s a clear objective you’re working towards...

Mentoring

Why Mentoring Programs Fail — and How to Make Them Worthwhile

Despite the fact that 98% of Fortune 500 companies have mentoring programs, only 37% of professionals actually benefit from them. This disconnect is exacerbating retention issues. So, why are mentoring programs failing to deliver on their promise?

25 Years

25 Lessons – Lesson 25: Lead From Among, Not From Above

Whether you hold a leadership role in your job or community, are considered a thought leader, or simply want to inspire others, do so in an inclusive way. 

25 Years

25 Lessons – Lesson 24: In Sight In Mind

What's the best way to deal with big tasks when you're struggling to tackle them?

Mentoring

Celebrating The Financial Times Guide to Mentoring

Dr. Ruth Gotian and I were delighted when The Financial Times Guide to Mentoring was announced as the runner-up in the Leadership Book of the Year category in The Institute of Leadership awards last month.