SOCIAL NETWORKING

Four Simple Ways to Connect with Strangers on LinkedIn

If you want to reach out to someone you don't know on LinkedIn, how do you maximise your chances of them accepting your connection request?

Uncategorised

How to Bounce Back from a Poor Customer Experience

How you respond to unhappy customers is key to the relationship you maintain with them, your chances to engage them in further business and, potentially, have them recommend and refer you.

A-Z of Mentoring

The A-Z of Mentoring, Masterminding and Asking for Help. F is for… (part one)

NETWORKING

Why Does it Take a Crisis to Get Everyone Working Together?

Apparently siloes have collapsed in the NHS as everyone pulls together to deal with the threat posed by Covid-19 and keep safe. How can we create such collaborative and supportive cultures in organisations in normal times?

Uncategorised

Vulnerability Through Strength

Why do we feel uncomfortable when we need to be vulnerable? I have a theory...

Current Affairs

Now is the Time to Listen and Learn

How do the protests around the world after the death of George Floyd in the US affect all of us?

A-Z of Mentoring

The A-Z of Mentoring, Masterminding and Asking for Help. E is for… (Part Two)

Video

The Importance of How You Engage With People During a Crisis

People will remember how we treat them during the lockdown long after life gets back to normal.